IT Technician (all genders)
Core
Provide competent IT service to all employees and ensure smooth IT infrastructure operation through troubleshooting and technical solution implementation.
Role type
1st and 2nd Level IT Support Technician
Builds
Desktop, printer, and mobile workstations; network infrastructure (hardware, TCP/IP, Router, WIFI)
Domain
IT Infrastructure & Support
Required skills
IT administration, network administration, TCP/IP, VLAN, Ethernet, WIFI, Windows, Linux, hardware troubleshooting, shift work
Preferred skills
English (spoken and written), communication skills
Technologies
Windows, Linux, TCP/IP, VLAN, Ethernet, WIFI, Router
Responsibilities
Perform independent troubleshooting in desktop, printer, and mobile areas; build and upgrade workstations and infrastructure; monitor network infrastructure and analyze WLAN/LAN errors; provide IT service to all employees.
Seniority
Entry-level to Mid-level