Tech Consultant - Fulfilment (all genders)
Core
On-site specialist providing hands-on configuration, administration, and technical support for time management systems (Zucchetti, ZMI, SEAK, Workday) to support logistics centers across Europe.
Role type
Inhouse Tech Consultant (Time Management Systems) (via careerplan.io/jobs/18251-32216-S-tech-consultant-fulfilment-all-genders-at-zalando-se)
Builds
Configured time management system workflows, application settings, and business rules for logistics operations
Domain
E-commerce logistics / HR IT
Required skills
Time management system configuration, SQL, technical troubleshooting, system integration monitoring, test case execution, HR process knowledge, report writing
Preferred skills
German language proficiency
Technologies
Zucchetti, ZMI, SEAK, Workday, SQL
Responsibilities
Provide first and second-level technical support via phone, email, and ticketing systems; Manage and execute technical and functional configuration changes in time management systems; Monitor interfaces between time management systems and downstream applications; Support testing activities for system changes, bug fixes, and releases; Create, update, and maintain comprehensive FAQs, manuals, and troubleshooting guides
Seniority
Mid-level, hands-on IC
