IT Servicemanager Workspace Services (m/w/d)
Core
Manage and evolve client systems and management solutions, coordinating external service providers to ensure high service quality and availability.
Role type
IT Service Manager (Workspace Services)
Builds
Client systems (Windows, macOS, iOS/iPadOS) and management solutions
Domain
IT Operations / Workspace Management
Required skills
Active Directory, Intune, ITIL processes, IT asset management, external provider coordination, agile project management
Preferred skills
Matrix42, hardware/software lifecycle management, IT logistics
Technologies
Active Directory, Intune, Matrix42, Windows, macOS, iOS, iPadOS
Responsibilities
Optimize IT processes in Workspace Services, handle incidents and service requests, manage client system landscape and client management, administer hardware and software inventory, coordinate external service providers
Seniority
Mid-level, hands-on IC
