Senior Infrastructure Engineer - CMDB Discovery
Core
Lead ServiceNow Discovery implementation and AI-driven automation to ensure the CMDB remains a single source of truth for enterprise IT assets.
Role type
Senior Infrastructure Engineer (CMDB/ServiceNow Discovery)
Builds
Enterprise-wide asset discovery, CMDB integration, and AI-powered automation pipelines.
Domain
IT Service Management (ITSM), Configuration Management, Cloud Infrastructure
Deliverable
production ML models | infrastructure
Required skills
ServiceNow Discovery, infrastructure design, cloud engineering, networking protocols (TCP/IP, ACCP), performance tuning, debugging, complex project leadership, technical mentorship
Preferred skills
AI Agent experimentation, advanced troubleshooting
Technologies
ServiceNow, Cloud platforms
Responsibilities
Implement and optimize ServiceNow Discovery for comprehensive asset visibility; Pilot AI-driven solutions to automate governance; Provide Tier 3 troubleshooting for critical production issues; Design and deliver major IT infrastructure initiatives; Partner with IT teams and vendors to shape technical standards; Train and guide team members.
Seniority
Senior, hands-on IC with mentorship