Servicemitarbeiter gerne auch Quereinsteiger (m/w/d) in Voll- oder Teilzeit
Core
Active customer outreach and service support for digital banking products at a regional cooperative bank.
Role type
Customer service representative (banking)
Builds
Digital banking adoption and customer service solutions
Domain
Financial services / Banking
Deliverable
product features
Required skills
Customer communication, digital banking knowledge, transaction handling, scheduling, document preparation
Preferred skills
Cross-functional entry, openness to new media, self-motivation
Technologies
Electronic banking systems, cash handling equipment
Responsibilities
Active customer outreach for digital banking, handling customer inquiries and service requests, processing cash transactions, scheduling appointments for advisors, supporting advisors with document preparation
Seniority
Entry-level / Mid-level