Pharma Account Manager
Core
Own and develop relationships with key global Pharma customers across Europe and Israel, acting as the bridge between the customer and internal teams to ensure commitments are delivered and opportunities are identified.
Role type
Senior Account Manager (Pharma)
Builds
Long-term trusted relationships with large, international multi-site customers
Domain
Pharmaceutical industry, Supply Chain, Procurement, Operations
Deliverable
client delivery
Required skills
Account management, Customer success, Stakeholder management, Escalation handling, Cross-functional collaboration, Strategic account growth, Relationship building, International negotiation
Preferred skills
Supply chain/Procurement/Operations background, MRO experience, Pharmaceutical industry experience, Multi-site customer management, European languages
Technologies
None stated
Responsibilities
Lead customer governance including QBRs, performance reviews, KPIs, risks and action plans; Manage escalations and customer concerns by coordinating internal teams; Identify opportunities to expand activity within the existing account; Regularly visit customer sites across Europe and Israel
Seniority
Senior, hands-on IC
