Mitarbeiter im Kundenservice (m/w/d)
Core
Handling customer inquiries via phone and email, processing service requests (shipping status, invoices, returns), and providing product advice.
Role type
Customer service representative
Builds
Customer support for an online retail company
Domain
E-commerce / Retail
Deliverable
client delivery
Required skills
Phone communication, Email communication, MS Office, Product knowledge, Problem-solving under pressure
Preferred skills
Teamwork, Flexibility, Accounting knowledge, Technical understanding