Account Director
Core
Lead strategic social media relationships for key retail clients, shaping integrated strategies and delivering high-quality creative work.
Role type
Senior Account Director (Client Services)
Builds
Integrated social strategies, creative campaigns, and client partnerships for major retail brands.
Domain
Social Media Marketing / Creative Agency
Required skills
Strategic social media planning, client relationship management, budget and scope management, commercial awareness, cross-functional team leadership, cultural insight translation
Preferred skills
Experience in social agency or leading brand environment, ability to navigate complex client challenges
Technologies
Social media platforms, influencer marketing tools, paid social channels
Responsibilities
Lead day-to-day client relationships and build trusted partnerships with senior stakeholders. Shape integrated social strategies connecting marketing objectives with organic, paid, and influencer opportunities. Translate social trends and cultural insights into clear client recommendations. Partner with creative and production teams to deliver high-quality work from brief to sign-off. Manage account commercial health, including budgets, scopes, and profitability. Lead strategic planning meetings and presentations. Support and develop team members through clear direction and feedback.