IT Onsite Support (all genders) für Berlin-Brandenburg
On-site
Core
Providing 1st and 2nd-level onsite IT support, including installations, break/fix, and workstation setup for clients in Berlin/Brandenburg.
Role type
Onsite IT Support Technician
Builds
IT workstations and equipment setups for end-users
Domain
IT Services / Field Support
Deliverable
physical/clinical work
Required skills
PC hardware and software installation, ticketing systems, network basics, server basics, Active Directory, Windows 11, MS Office 365, Entra ID, Class B driver's license
Preferred skills
Customer service orientation, user training
Technologies
Windows 11, MS Office 365, Entra ID, Active Directory
Responsibilities
Perform 1st and 2nd-level onsite support, handle installations and break/fix, manage IT asset inventory, document and track support tickets, train users on new systems
Seniority
Mid-level, hands-on IC