Kundenberater Portugal (m/w/d)
Hybrid
Core
Portuguese-speaking customer service representative for an e-commerce company specializing in professional tent and garden products, handling inquiries via email and phone.
Role type
Customer Service Representative
Builds
Customer support and sales for tent and garden product online shops
Domain
E-commerce / Outdoor & Garden Products
Deliverable
client delivery
Required skills
Portuguese (fluent), German (good), customer service, sales, communication, teamwork, service orientation
Preferred skills
ERP/CRM software knowledge, Spanish language skills
Technologies
SAP
Responsibilities
Handle customer inquiries via email and phone, consult customers on product selection, enter and maintain customer data in SAP, support marketing with translations and content creation, discuss market trends and customer feedback within the team
