Mitarbeiter IT- Helpdesk (m/w/d)
Hybrid
Core
First-level IT support specialist handling technical issues, user assistance, and IT infrastructure standardization for an organization.
Role type
IT Helpdesk Technician (First-Level Support)
Builds
IT support services and standardized IT landscape for internal users
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
First-level IT support, Windows administration, Microsoft 365, hardware/software/network knowledge, ticket system administration, client device configuration
Preferred skills
IT industry training, experience in user/application support, structured and independent work style
Technologies
Windows, Microsoft 365, Ticket systems, Asset systems, Mobile devices, Printers, Scanners