Strategy Director
Core
Lead strategic vision for major client accounts, developing integrated brand, customer experience (CX), CRM, and digital strategies to drive growth.
Role type
Senior IC strategy director
Builds
Integrated brand, CX, CRM, and digital strategies for key clients
Domain
Marketing agency / Consumer goods / Digital media
Deliverable
dashboards & analysis
Required skills
Strategic planning, customer insight analysis, commercial acumen, stakeholder management, presentation and storytelling, team mentoring, new business development
Preferred skills
Experience with creative, media, data, and technology teams
Technologies
None stated
Responsibilities
Lead development of experience-led strategic frameworks across brand, digital, CX, and CRM programmes; Translate customer, market, and business insights into clear strategic recommendations and actionable roadmaps; Partner with senior clients as a trusted strategic adviser to solve complex business challenges; Collaborate with creative, media, data, and technology teams to develop integrated solutions; Create compelling strategic narratives, presentations, and thought leadership; Contribute to new business opportunities, agency growth initiatives, and pitch development; Coach and mentor strategists to build team capability; Ensure strategic work is commercially sound and linked to business outcomes; Stay ahead of cultural, consumer, and technology trends to identify emerging opportunities.
Seniority
Senior, hands-on IC
