Innendienst Mitarbeiter (m/w/d) T
Core
Handling customer inquiries, managing sales order processing, and coordinating with internal technical teams for telecommunication solutions.
Role type
Sales Operations / Customer Service Specialist
Builds
Sales offers, contracts, and customer data management for telecommunication infrastructure
Domain
Telecommunications / Network Infrastructure
Deliverable
product features
Required skills
CRM/ERP system proficiency, MS Office, order processing, customer communication, complaint management, administrative coordination
Preferred skills
Telecommunications industry knowledge, additional languages
Technologies
CRM, ERP, MS Office
Responsibilities
Handling inbound and outbound customer inquiries, processing sales orders and contracts, coordinating with internal technical departments, managing customer data and documentation, handling complaints and claims, supporting billing and administrative tasks
Seniority
Entry-level to Mid-level
