System Engineer (all genders) - Field Service Bonn
Core
On-site IT support and maintenance for large, international client environments in Bonn, including workstation configuration, Active Directory management, and ticket resolution.
Role type
Senior System Engineer (Field Service)
Builds
Stable IT operations for enterprise clients
Domain
IT Services / Enterprise Infrastructure
Required skills
Active Directory administration, Windows OS troubleshooting, network fundamentals (switches, routers, VLAN, VPN), ticketing systems, asset management, Office 365, hardware support (PCs, laptops, mobile devices)
Preferred skills
Mobile Device Management (MDM), documentation creation (via careerplan.io/jobs/1757234-system-engineer-all-genders-field-service-bonn-at-datagroup-rhein-main-gmbh)
Technologies
Windows, Active Directory, Office 365, Ticketing Systems, MDM
Responsibilities
Configure and install workstation systems, manage Active Directory and terminal server sessions, handle and resolve IT support tickets, perform on-site hardware and software support, conduct IT maintenance and administration processes, manage data backup and recovery, onboard new client employees
Seniority
Senior, hands-on IC