Mitarbeiter (m/w/d) Kunden-Service Direktvermittlung
Core
Customer service specialist for investment goods (dental products) handling order intake, processing, and financial offers.
Role type
Customer service representative (investment goods)
Builds
Order confirmations, checklists, and leasing/financing proposals for CAD CAM customers
Domain
Dental industry / Investment goods
Required skills
Communication, service orientation, PC proficiency, attention to detail
Preferred skills
Training in commercial or dental/technical fields, interest in dental product world
Responsibilities
Telephone support for CAD CAM customers/area managers regarding order intake and processing, Order processing and creation of order confirmations and checklists, Preparation of individual leasing and financing offers, Support of the outside sales team, Liaison between internal and external departments, customers, banks, and shipping companies, Monitoring of resulting payment receipts