Mitarbeiter IT-1st und 2nd Level-Support - Hybrid
Hybrid
Core
Providing 1st and 2nd level IT support, administering Microsoft 365 and Active Directory, and troubleshooting hardware, software, and network issues.
Role type
IT support specialist (1st and 2nd level)
Builds
IT support services for internal users
Domain
IT infrastructure and support
Deliverable
client delivery
Required skills
Active Directory, Microsoft 365, Windows client support, network troubleshooting, hardware support, VPN configuration, Office 365
Preferred skills
None stated
Technologies
Active Directory, Windows, Office 365, VPN
Responsibilities
Handling 1st and 2nd level support tickets, administering Microsoft 365 and Entra ID, installing and configuring Windows clients and mobile devices, troubleshooting network and printer issues, documenting solutions
Seniority
Individual contributor