Senior Human Resources Operations Manager
Core
Manage HR operations, benefits administration, leave management, immigration processing, and employee relations for a global advertising agency.
Role type
Senior Human Resources Operations Manager
Builds
Efficient talent operations processes, standardized HR policies, and compliant benefits/leave programs.
Domain
Advertising / Creative Industry + Human Resources
Required skills
HR policy implementation, employment law compliance, benefits administration, leave management, immigration processing, new hire onboarding, employee relations, training program execution, HRIS/ATS proficiency, data confidentiality.
Preferred skills
Advertising or Creative industry experience, payroll knowledge, negotiation skills, presentation skills, emotional intelligence.
Technologies
HRIS, ATS, MS Word, Excel, PPT
Responsibilities
Audit and standardize HR processes across locations; manage benefits initiatives and open enrollment; oversee leave processes and Worker's Comp claims; process visa applications and act as immigration SME; handle employee relations issues and performance management escalations; lead new hire orientation; execute training initiatives.
Seniority
Senior, hands-on IC
