Commercial Support Associate
Core
Coordinate tender and procurement processes, vendor registrations, and customer assurance requests for institutional customers.
Role type
Commercial Support Associate
Builds
Enables institutional customers (hospitals, health systems, medical schools) to adopt AMBOSS.
Domain
Healthcare technology / B2B Sales Operations
Deliverable
client delivery
Required skills
Operations coordination, stakeholder management, deadline tracking, cross-functional communication, documentation management, process improvement
Preferred skills
Experience with tenders, procurement portals, vendor onboarding, customer questionnaires
Technologies
Procurement and vendor-management systems (via careerplan.io/jobs/171e68ab-a083-446f-890f-a8777b43c2f8-commercial-support-associate-at-amboss)
Responsibilities
Support tender and procurement processes by coordinating company information and documentation; Complete and maintain customer vendor registrations and onboarding requirements; Coordinate documentation requests from Sales and customers; Track requests, deadlines, and dependencies from internal stakeholders; Identify and coordinate with subject-matter experts across IT, Legal, Finance, Product, Engineering, and Security; Support completion of customer questionnaires on technology, privacy, AI, security, and compliance; Document and improve internal processes for recurring commercial requests.