Services Technician W2
Core
Configure, modify, repair, test, and service IT hardware and software to support business cloud, data, AI, cybersecurity, and analytics transformation.
Role type
IT Services Technician (W2)
Builds
Configured and maintained IT devices (desktops, laptops, servers, peripherals) and deployed software images.
Domain
IT Infrastructure & Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware troubleshooting, Windows OS administration, imaging software (Ghost, MDT, SCCM), PC/messaging/server software configuration, LAN/WAN knowledge, basic scripting
Preferred skills
automation using basic scripting techniques, familiarity with Tier One vendor products (IBM, Compaq, HP, Toshiba)
Responsibilities
Configure hardware including desktops, laptops, mobile devices, and servers; Deploy images and customize software based on work instructions; Identify and troubleshoot system hardware problems; Perform Quality Control inspections
Seniority
Entry-level to Mid-level, hands-on IC