Customer Success Engineer - West (California)
Core
Technical expert ensuring customer adoption, ROI, and success for Cyera's AI data security platform.
Role type
Senior Customer Success Engineer
Builds
Customer adoption, joint success plans, and product roadmap influence
Domain
Data Security / AI Trust Infrastructure
Deliverable
client delivery
Required skills
SQL, Python, cloud infrastructure administration, DLP, DSPM/CSPM, SIEM, API/web services, project management, onboarding, QBRs
Preferred skills
Bachelor's in CS, prior software company technical customer-facing role
Technologies
Cyera Platform, Cloud environments, SQL, Python
Responsibilities
Serve as primary technical expert, drive customer adoption via onboarding/training, design customized use cases, resolve technical issues, conduct Quarterly Business Reviews, mentor team members, advocate for customer feedback to product roadmap
Seniority
Senior, hands-on IC