Customer Experience Specialist
Core
Partner with clients to optimize digital marketing products, resolve technical issues, and maximize campaign performance.
Role type
Customer success specialist (digital marketing)
Builds
Client retention and campaign performance for local businesses
Domain
Digital marketing / Local search
Deliverable
client delivery
Required skills
relationship building, problem solving, communication, objection handling, strategic thinking, technical troubleshooting
Responsibilities
Build strong client relationships, optimize digital marketing products, resolve client questions and technical issues, handle objections, identify opportunities to improve customer experience
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