Fachliche Beratung Junior von Fachverfahren/eServices [m|w|d]
Core
Junior technical consultant providing 2nd level support and user guidance for digital eServices (eAkte, ePayment, eScan, NAVO) within the Lower Saxony public administration.
Role type
Junior IC technical consultant (eServices)
Builds
Digital eServices for public administration employees and citizens
Domain
Public sector administration / Digital government
Deliverable
dashboards & analysis
Required skills
2nd level support, user guidance, workshop support, release testing, concept creation, stakeholder coordination
Preferred skills
none stated
Technologies
eAkte, ePayment, eScan, NAVO
Responsibilities
Handle specific 2nd level support tickets, provide user guidance and assistance, act as first point of contact for eServices inquiries, support internal workshops and communication, assist the test & release team with standard tests
Seniority
Junior, hands-on IC