Leitstellenmitarbeiter (m/w/d)
Core
Monitoring, controlling, and coordinating operational transport processes for a regional rail and bus network.
Role type
Operations Control Center Operator
Builds
Safe and sustainable passenger transport services
Domain
Public transportation (rail and bus)
Required skills
Operational process coordination, Vehicle scheduling, Incident management, Documentation, MS Office proficiency, RBL and operational planning systems knowledge, Organizational skills, Stress resistance, Shift work adaptability, Assertiveness, Communication skills
Preferred skills
Prior experience in a rail or bus control center, Experience as a train driver, Passenger assistant, or railway worker
Responsibilities
Monitor and coordinate operational workflows, Schedule vehicles based on demand, Manage disruptions to restore regular traffic, Document operational processes, Collaborate with operations and staffing planning, Participate in on-call duty
Seniority
Entry-level to Mid-level, hands-on IC