Vendor Relations Manager
Core
Manages third-party program relationships with Delegation partners, acting as the critical link between partners and internal departments to oversee service launch and day-to-day operations.
Role type
Senior Account Management Manager (Healthcare Operations)
Builds
Facilitates service delivery and operational oversight for Delegated Care Management entities
Domain
Healthcare / Managed Care
Required skills
Account Management, Performance Management, SLA Monitoring, Stakeholder Communication, Strategic Project Leadership, Executive Presentation
Preferred skills
Experience with Primary Care Providers, Healthcare Industry Knowledge
Technologies
SLA dashboards, Reporting tools
Responsibilities
Schedule and facilitate regular meetings with delegated entities; Monitor and share SLA performance dashboards to identify gaps; Communicate business needs and priorities to delegated leads; Direct and contribute to complex special projects involving oversight of Care Management entities.
