Field Health Benefit Rep Bilingual (Facilitated Enroller)
Core
Educate and assist individuals in Erie County, NY with enrolling in affordable health insurance coverage through the NY State of Health Marketplace, including Medicaid, Child Health Plus, and Qualified Health Plans.
Role type
Field Health Benefit Representative (Facilitated Enroller)
Builds
Enrollment in public and private health insurance plans for uninsured or underinsured individuals
Domain
Healthcare / Public Policy / Insurance
Deliverable
client delivery
Required skills
Bilingual communication (English + Bengali/Hindi/Urdu/Gujarati/Arabic), Public speaking, Community outreach, CRM data entry, Plan benefits explanation, Document submission assistance
Preferred skills
Managed care experience, Front-facing sales, Microsoft Office, Salesforce CRM, Driver's license
Technologies
NY State of Health Marketplace, Fidelis Care portal, Salesforce CRM, Microsoft Office Suite
Responsibilities
Conduct public education activities and presentations, Assist consumers with submitting required documents, Support existing members with renewals and recertifications, Monitor applications in personal dashboard, Maintain daily tracking tool for rep activity, Follow-up on new potential enrollment leads
Seniority
Individual Contributor, Entry to Mid-level