Sachbearbeiter (m/w/d) Costumer Service
Core
Central point of contact for customer and partner carrier management, handling inquiries and monitoring shipments to ensure on-time, compliant transport processing.
Role type
Customer service specialist (logistics)
Builds
Transport orders and shipment tracking for customers and partner carriers
Domain
Logistics and transportation
Deliverable
client delivery
Required skills
Customer management, shipment monitoring, claims management, order processing, internal coordination, MS Office
Preferred skills
Commercial training in logistics, sales internal service experience, English
Responsibilities
Handling customer and partner carrier inquiries, monitoring deliveries and deviations, managing claims, ensuring on-time order processing, coordinating with dispatch
Seniority
Entry-level to mid-level