Senior Vice President, Client Management
Core
Lead a cross-functional team to deliver best-in-class creator branded content for high-profile retail clients, ensuring operational excellence and profitability.
Role type
Senior Vice President, Client Management (Strategy & Operations)
Builds
Creator branded content campaigns for Fortune 500 retail brands
Domain
Digital Advertising / Influencer Marketing / Retail
Deliverable
client delivery
Required skills
Client management, negotiation, expectation management, conflict resolution, organizational skills, process generation, social platform knowledge (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube)
Preferred skills
Startup environment experience, industry trend awareness
Responsibilities
Partner with discipline leads to ensure appropriate staffing allocation; Partner with EVP to ensure portfolio profitability; Implement training and development plans for the team; Lead client reviews, QBRs, and milestone campaigns; Monitor and track client performance objectives; Oversee client outputs and communication to build trust; Manage monthly billing reconciliation.
Seniority
Senior, hands-on IC with leadership