CareerPlan

IT Technical Support Specialist III

Oklahoma City - 14000 N. Quail Springs Pkwy (11117), USFull-time2026-10-06 → 2026-11-11
On-site · United States

Core

Provides on-site and remote technical support to end users and site IT infrastructure by troubleshooting hardware and software problems.

Role type

Mid-level IT Technical Support Specialist

Builds

End-user computing environments and IT infrastructure support

Domain

Enterprise IT Support

Required skills

Hardware troubleshooting, Software installation and updates, Operating system support (Windows, macOS, iOS, Android), Network troubleshooting (LAN/WAN), Ticketing systems (ServiceNow), Active Directory, Data imaging

Preferred skills

ServiceNow experience, Large enterprise IT environment support

Technologies

ServiceNow, Windows OS, macOS, iOS, Android, Active Directory, LAN, WAN

Responsibilities

Troubleshoot hardware and software problems, Install software and updates, Resolve technical issues with networks, Provide end user training, Act as a technical resource for other specialists

Seniority

Mid-level, hands-on IC