IT Application Manager – Microsoft 365 (m/w/d)
Core
Second/Third-Level support, operation, administration, and continuous improvement of Microsoft 365 business applications and Digital Workplace strategy.
Role type
IT Application Manager (Microsoft 365)
Builds
Digital Workplace solutions and Microsoft 365 platform services
Domain
IT Operations / Microsoft 365
Required skills
Microsoft 365 administration, Second/Third-Level support, application troubleshooting, user and permission management, system updates and releases, system performance monitoring, stakeholder collaboration, documentation and process optimization
Preferred skills
Power Automate
Technologies
Microsoft 365, Power Automate
Responsibilities
Provide Second/Third-Level support for the Microsoft platform; Operate, administer, and evolve business applications and Digital Workplace strategy; Analyze and resolve application issues; Execute updates, tests, and releases; Manage user accounts and permissions; Support business units with application-related inquiries; Collaborate with external partners and vendors; Document and optimize systems and processes; Monitor system performance and initiate optimization measures; Support user account, role, and permission concepts
