advanced systems analyst- Microsoft 365 (Nashville, TN)

Nashville, Tennessee, United StatesFull-time2026-07-14 → 2026-10-22

Core

Deliver and sustain technology and process solutions for enterprise collaboration, productivity, and digital workplace technologies.

Role type

Senior Systems Analyst (Microsoft 365 & Collaboration Platforms)

Builds

Enterprise collaboration platforms (SharePoint, Teams, etc.) and operational reporting solutions

Domain

Enterprise IT / Digital Workplace / SaaS

Required skills

Enterprise collaboration platform administration, SaaS lifecycle management, requirements gathering, process analysis, Tier III support, root cause analysis, vendor coordination, software asset governance

Preferred skills

Process re-engineering, user-centric design, data conversion, advanced query/reporting, mentoring

Technologies

Microsoft 365, SharePoint, Teams, Smartsheet, Slack, Miro, Zoom, Jira, Confluence, Google Workspace

Responsibilities

Lead solution design and delivery for collaboration tools; Configure and validate application settings, workflows, and data conversions; Provide 24x7 production support and lead root-cause analysis for critical systems

Seniority

Senior, hands-on IC

About Starbucks

Retail192342Seattle, WA, US

At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community. It’s an opportunity to be your personal best. Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities. In everything we do, we are dedica