Manager, Operations
Core
Oversee operations and business strategy across cross-functional departments to meet strategic objectives in healthcare.
Role type
Manager, Operations
Builds
Operational processes, data-driven analysis approaches, and strategic initiatives for managed care/insurance clients.
Domain
Healthcare / Managed Care / Insurance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
People leadership, data analysis, process improvement, strategic planning, quality improvement techniques, matrix environment navigation
Preferred skills
Healthcare experience, Medicare/Medicaid/Marketplace/Providers knowledge, Six Sigma, Total Quality Management (TQM)
Technologies
N/A
Responsibilities
Develop methodologies for tracking and problem-solving issues; perform data analysis to evolve metrics for effectiveness and ROI; collaborate to identify customer expectations and initiate process changes; facilitate planning and tracking of strategic initiatives; serve as an internal resource for improvement activities; explore new work processes to eliminate waste.
Seniority
Manager, hands-on leadership
