Mitarbeiter (m/w/d) Kundenservice
Core
Monitoring customers, handling driver registrations and freight document returns, processing customer complaints, creating customer-specific statistics, and monitoring delivery schedules.
Role type
Customer service representative (logistics)
Builds
Customer support and operational monitoring for food logistics operations
Domain
Logistics / Food supply chain
Deliverable
dashboards & analysis
Required skills
Customer communication, MS-Office, Transport management systems, German (fluent), English (fluent)
Preferred skills
Training in logistics or related field, experience with customer handling, team orientation, resilience, assertiveness