Serbian-Speaking Support Associate (Full-Time, Belgrade)
Hybrid
Core
Full-time support associate handling live chat and phone support for customers, courier partners, and venues to ensure smooth delivery operations.
Role type
Support Associate (Customer Service)
Builds
Support function and delivery operations
Domain
Food delivery / Logistics
Deliverable
client delivery
Required skills
Fluent Serbian, Professional English, Live chat, Phone support, Multitasking, Shift work
Responsibilities
Supporting customers, courier partners and venues via live chat and phone; Ensuring that the delivery operations run smoothly; Developing the support function with the team