Job
Core
Customer service and logistics operations at DHL stations, handling parcel delivery/reception, preparing shipments, and promoting DHL products.
Role type
Customer service and logistics operator
Builds
Parcel delivery and reception services for existing and future customers
Domain
Logistics and transportation
Deliverable
client delivery
Required skills
Customer service, problem resolution, product promotion, computer literacy, teamwork
Preferred skills
Customer-centric approach, pleasant personality, social skills
Technologies
Computers
Responsibilities
Manage delivery and reception of parcels and envelopes; Prepare bulk shipments; Prepare pre-printed AWBs; Monitor shipment progress; Promote DHL products, services, and solutions; Handle customer complaints
Seniority
Entry-level
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