Sachbearbeitung (m/w/d) Kundenservice
Core
Customer service and operations support for a European food logistics company, handling customer inquiries, driver reporting, and shipment monitoring.
Role type
Customer Service Operations Specialist
Builds
Customer service processes and shipment tracking for food logistics
Domain
Food logistics and supply chain
Deliverable
dashboards & analysis
Required skills
Customer relationship management, Data entry, Statistical analysis, MS Office, Transport management systems
Preferred skills
Experience in logistics or transportation, German (fluent), English (fluent), Teamwork, Stress resistance, Assertiveness, Customer orientation