Customer Service Agent (m/w/d)
Core
Monitoring customers, handling driver registrations and freight document returns, processing complaints, creating customer-specific statistics, and monitoring delivery schedules.
Role type
Customer Service Agent (Logistics)
Builds
Customer service operations and logistics documentation for food logistics
Domain
Logistics / Food Supply Chain
Deliverable
dashboards & analysis
Required skills
Customer communication, MS-Office, Transport Management Systems, German, English
Preferred skills
Logistics training, team collaboration, stress resistance, assertiveness, customer orientation