Head of BB Relationship Sales
Core
Lead Business Banking's Relationship Management and Specialist Lending teams to drive sustainable growth for small business clients through a client-led relationship model.
Role type
Senior leadership, Head of Business Banking Relationship Sales
Builds
Client acquisition, retention, and deepening of relationships for small businesses; specialist lending solutions.
Domain
Financial Services / Business Banking
Deliverable
product features
Required skills
Business banking relationship leadership, commercial ownership, partner management, coverage model design and scaling, specialist and complex lending, fluency with data and AI, client acquisition and relationship deepening, test-and-learn approach, people and capability leadership
Preferred skills
Experience leading scaled remote sales and relationship teams across locations
Technologies
CRM, AI-enabled tools
Responsibilities
Drive proactive and reactive client engagement to improve acquisition, engagement, retention, and product adoption; own and deliver commercial outcomes; build internal partnerships across Product, Credit, Risk, Platform, and Operations; lead and develop scaled relationship and sales teams; influence technology evolution and roadmap; partner with analytics teams for key insights.
Seniority
Senior, strategic leadership