Lloyds Banking Group Customer Support - Darlington
Core
Part-time branch-based role providing face-to-face support to customers, helping them through important moments like bereavement, fraud concerns, and building confidence with digital banking.
Role type
Customer Support Associate (Branch)
Builds
Customer support interactions and digital banking adoption
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service experience, empathy, relationship building, adaptability, calm under pressure
Preferred skills
Digital banking promotion, product knowledge
Technologies
Online and mobile banking platforms
Responsibilities
Provide face-to-face support to customers, resolve fraud concerns, assist vulnerable customers, promote digital services, connect customers with appropriate products
Seniority
Entry-level / Junior
Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
