Representante de Customer Experience
Core
Inspire trust and generate extraordinary experiences for users across e-commerce and fintech services by connecting emotionally and providing solutions via multiple channels.
Role type
Customer Experience Representative (part-time)
Builds
Customer service operations and user experience for millions of users in Latin America
Domain
E-commerce and Fintech
Deliverable
client delivery
Required skills
Customer service, multi-channel communication, problem-solving, process improvement, teamwork
Responsibilities
Answer user queries via online and offline channels, ensure unique and differentiated user experience, provide effective solutions, proactively identify operational improvement opportunities
