Representante de Customer Experience
Core
Respond to user queries and guarantee a unique customer experience across online and offline channels for e-commerce and fintech services.
Role type
Customer Experience Representative (Student)
Builds
Customer service operations and user satisfaction for Mercado Libre's marketplace and financial services.
Domain
E-commerce and Fintech
Deliverable
client delivery
Required skills
Customer service, problem-solving, adaptability, teamwork, proactive improvement identification
Preferred skills
Prior customer service experience
Responsibilities
Answer user questions via various channels, ensure unique user experience, provide effective solutions, proactively identify operational improvements
Seniority
Entry-level, student
