IT-Systemadministrator Onsite Support (m/w/d)
Core
Second-level onsite IT support for production environments, ensuring smooth operation of IT services, hardware, and peripherals in Aschaffenburg.
Role type
Senior IC IT System Administrator (Onsite Support)
Builds
IT services, client hardware, and peripheral devices for production floor operations
Domain
Manufacturing / Intralogistics
Required skills
Windows OS support, desktop application support (MS Office 365), hardware installation and repair, peripheral device support (label printers, barcode scanners), backup monitoring, ticket system management, process documentation, stakeholder coordination
Preferred skills
Experience in IT production environments, Second-level support experience, Class B driver's license
Technologies
Windows, MS Office 365, Ticketing Systems
Responsibilities
Troubleshoot and resolve incidents for standard applications, clients, and peripherals; support client hardware and peripherals in production; monitor and ensure backup integrity for critical production systems; install, configure, and repair PC hardware, software, and peripherals; document processes and solutions; coordinate with internal teams and external vendors for IT projects and rollouts
Seniority
Mid-level, hands-on IC