Leitung (m/w/d) Customer Service in der Pharmaindustrie
Core
Leading Customer Service and Technology Transfer teams while managing key accounts, new business development, and product transfer projects in the pharmaceutical industry.
Role type
Senior Customer Service & Technology Transfer Manager
Builds
Pharmaceutical products (medicines, cosmetics, supplements) and service delivery for B2B clients
Domain
Life Sciences / Pharmaceuticals
Deliverable
client delivery
Required skills
Team leadership, account management, new business development, project coordination, order management, contract negotiation, reporting to executive management
Preferred skills
Experience in Life Sciences or related industries, project management in services, prior leadership experience
Technologies
MS Office
Responsibilities
Lead Customer Service and Technology Transfer teams; Manage existing and new client relationships including negotiations; Coordinate with sales and development teams for new product launches; Oversee order processing and delivery timelines; Report to the executive board