Collections Customer Service
Core
Manage delinquent customer accounts, negotiate repayment solutions, and assist with repossession and asset recovery processes.
Role type
Credit Collections Officer
Builds
Delinquent accounts and payment outcomes
Domain
Finance / Credit Collections
Deliverable
client delivery
Required skills
negotiation, relationship-building, managing difficult conversations, self-management, written and verbal communication
Preferred skills
Asset Finance Collections, Banking Collections, Recoveries, Financial Hardship, Consumer Lending Collections, Credit Control