Director, Sales Engineering
Core
Lead a global team of technical presales engineers to demonstrate, evaluate, and prove Mattermost's secure collaboration platform for defense, intelligence, and critical infrastructure customers.
Role type
Director of Sales Engineering (Global Technical Presales Leader)
Builds
Global technical presales team, standardized demo flows, discovery guides, and proof-of-concept playbooks for high-stakes government and enterprise buyers.
Domain
Defense, Intelligence, Security, Critical Infrastructure, Enterprise Collaboration
Required skills
Team leadership (hiring, coaching, performance management), Self-hosted/on-premises software architecture, Technical evaluation and proof-of-concept scoping, Executive-level communication with CISOs and architects, Global team management across time zones, Product roadmap influence from field feedback.
Preferred skills
Defense/intelligence sector experience, Government procurement cycles knowledge, CMMC/FedRAMP familiarity, Experience with Slack/Microsoft Teams, Salesforce/Gong proficiency, AI-assisted workflow automation.
Technologies
Mattermost, Microsoft Teams, Outlook, Microsoft 365, Salesforce, Gong
Responsibilities
Lead and develop the global SE team; Define standard demos and discovery guides; Partner with regional sales on strategic pursuits; Keep SEs current on product releases; Bring field feedback to Product/Engineering; Measure and report technical win rates and POC outcomes.
Seniority
Director, hands-on IC with team leadership
