Professional Onsite Support (m/w/d)
Core
Provide onsite and remote IT support to end-users across multiple locations, handling hardware setup, IT infrastructure activities, and rollouts.
Role type
Onsite IT Support Specialist
Builds
IT infrastructure and hardware solutions for end-users
Domain
IT Services / Enterprise IT
Required skills
ITIL processes, 2nd Level Support, hardware installation, project collaboration, documentation (via careerplan.io/jobs/15939-BB-635044-7878-4789-S-professional-onsite-support-mwd-at-rheinmetall-ag)
Preferred skills
IT background qualification, project collaboration experience
Technologies
ITIL, hardware
Responsibilities
Conduct and ensure onsite support at multiple locations, assist end-users with IT application and system usage questions, install and set up hardware at user workstations, support IT infrastructure activities, perform rollout tasks, document solution descriptions and maintain the knowledge base