Professional Onsite Support (m/w/d)
Core
Provide onsite IT support at multiple locations, assist end-users with IT applications and systems, and manage hardware installation and moves.
Role type
Onsite IT Support Specialist
Builds
IT infrastructure support and hardware deployment for end-users
Domain
IT Infrastructure / Helpdesk
Deliverable
client delivery
Required skills
ITIL processes, 2nd Level Support, hardware installation, project collaboration, documentation
Preferred skills
IT background qualification, project collaboration experience
Technologies
ITIL, hardware
Responsibilities
Conduct and ensure onsite support at multiple locations, assist end-users with IT applications and systems, install and move hardware at user workstations, support IT infrastructure activities, perform rollout activities, document solution descriptions and maintain the knowledge base
