Vertriebsinnendienst Sachbearbeitung in 89231 Neu-Ulm (m/w/d)
Core
Central interface between customers, outside sales, and internal departments, managing the entire order process and customer relationships.
Role type
Sales Operations Specialist (Order Management)
Builds
Sales orders, project documentation, and customer service solutions for heating and ventilation systems.
Domain
Industrial manufacturing (HVAC, heat pumps, ventilation)
Required skills
Order management, customer relationship management, sales coordination, complaint handling, ERP system usage, MS Office proficiency
Preferred skills
SAP experience, industrial sales background, process improvement
Responsibilities
Manage existing customer relationships, create and track offers and orders, coordinate delivery schedules, handle complaints and invoice discrepancies, maintain customer data in ERP systems
Seniority
Mid-level, operational IC