Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Central interface between customers, outside sales, and internal processes, converting inquiries into offers and orders.
Role type
Sales Operations Specialist
Builds
Sales offers, orders, and customer relationship management
Domain
Sales operations and customer service (via careerplan.io/jobs/2609186-mitarbeiter-vertriebsinnendienst-mwd-at-heinekingmedia-gmbh)
Required skills
Offer creation, order processing, CRM data management, lead qualification, process improvement, customer communication, sales support
Responsibilities
Create independent offers, follow up on open offers, serve as first point of contact for customer inquiries, ensure complete order processing in the ERP system, maintain CRM data, support outside sales team, qualify leads, contribute to sales process development, support events and customer contacts
Seniority
Mid-level, hands-on IC