Kundensupport im B2B-Bereich (m/w/d) mit Schwerpunkt Datenverwaltung/Datenaufbereitung/Datenqualität
Core
Provide B2B customer support for software solutions, manage data entry and quality assurance, and monitor database operations to ensure data accuracy for client analytics.
Role type
Senior Customer Support Specialist (Data Management)
Builds
Customer satisfaction, accurate data sets, and reliable database operations
Domain
Business Consulting / Data Analytics
Deliverable
client delivery
Required skills
Data entry, data quality assurance, database monitoring, problem analysis, knowledge documentation, MS Office (Excel), analytical thinking
Preferred skills
Commercial training (Systemkaufmann), database environment experience, English language skills
Responsibilities
Answer customer inquiries via email/ticket/phone regarding software solutions, ensure data accuracy and quality for client reporting, monitor database operations, analyze and resolve technical issues, document solutions in the knowledge base
Seniority
Mid-level, hands-on IC
