Account Manager (m/w/d)
Core
Central point of contact for operational customer inquiries, coordinating logistics (inventory, deliveries, shipping, returns) and planning customer actions.
Role type
Account Manager
Builds
Sustainable customer relationships and tailored solutions for existing and new clients
Domain
Logistics / Supply Chain
Deliverable
client delivery
Required skills
Customer relationship management, logistics coordination, proactive planning, solution-oriented thinking, structured work
Preferred skills
Experience in account management, sales service, or customer support
Technologies
Phone, Email, Video call
Responsibilities
Manage existing customers as primary contact, coordinate and resolve customer inquiries regarding inventory and logistics, plan customer actions and seasonal peaks, onboard and retain new customers, identify additional customer needs and develop solutions, communicate regularly with customers via phone, email, and video call